Customer Accounts Manager
(Singapore)
Job Summary:
To be responsible for maintaining customer accounts and administer all marketing, sales, promotions and customer related activities.
Job Responsibilities:
- Responsible for maintaining customer information accurate and valid for system automation.
- Responsible for keeping records of customer related events, actions, follow-up and purchases.
- Manage all customer related communication and information across various mediums.
- Handle customer queries on phone, email or in person.
- Match customers to affiliates properly.
- Liaising with customers
- Work closely with affiliates and agencies in promoting company events to their database or members.
- Manage events and schedule of activities.
- Ensure customer satisfaction and support.
Requirements:
- Organized, systematic and has high attention to details.
- Ability to learn, understand and execute new skills and systems quickly.
- Resourceful and analytical.
- Ability to work in a fast-paced and demanding environment.
- Bright, ambitious, and possesses excellent interpersonal skills.
- Result oriented, driven individual that can work with minimum supervision.
- Excellent written and verbal communication skills.
- Event management experience an advantage.
- Customer oriented.
- Team player.
Technical Skills Required
- Working knowledge of Microsoft Office applications specially MS Word and MS Excel.
- Experience in using computerized database systems.
- Experience in using blogs, online forums, and social networks.
Send your resume to: jobs@forexasiaacademy.com
Copyright 2009 by CHOO KOON LIP & FOREX ASIA ACADEMY
Singapore: 2 Marina Boulevard, #66-09 The Sail @ Marina Bay, Singapore 018987
Tel (+65) 6575 6490 | Fax (+65) 6509 4680
Malaysia: Level 28 The Gardens, South Tower, MidValley City
Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia
Tel (+603) 2298 7351 | Fax (+603) 2298 7333